Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return window for unopened and unused beauty products. We ensure a seamless process to help you find the perfect skincare or makeup routine for your needs.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit and include your packing slip.
- 3.Ship to Warehouse
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
